Why do proposal or invoice totals look wrong?
Start with the source data
Most total issues begin before the document itself. The document usually reflects something upstream in the event, arrangement, markup, tax, or payment data.
What to check on a proposal
- Are the event arrangements and standalone items correct?
- Are quantities, markups, fees, discounts, and taxes current?
- Are you looking at the latest version? An older, superseded version keeps its original numbers on purpose.
What to check on an invoice
- Does the invoice cover what you intended: a deposit or milestone, the remaining balance, or the full itemized proposal?
- Are the issue date and due date correct?
- Have payments already been recorded against the invoice?
Good next steps
- Review the source event and document line items.
- Fix stale pricing or event data first.
- Then create the new proposal version or invoice from the corrected event.
Avoid editing around the problem blindly. If the source event data is wrong, the next document will also be wrong.
Related pages
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