Why do quote or invoice totals look wrong?

Start with the source data

Most total issues begin before the document itself. The document usually reflects something upstream in the event, arrangement, discount, tax, or payment data.

What to check on a quote

Are the event arrangements and standalone items correct?
Are quantities, fees, discounts, or taxes current?
Did the quote come from the right event option and latest revision?

What to check on an invoice

Was the invoice created from the correct accepted quote?
Are issue date, due date, and any deposit-only logic correct?
Have payments been recorded against the invoice already?

Good next steps

Review the source event and document line items.
Fix stale pricing or event data first.
Regenerate the commercial document through the correct workflow.

Avoid editing around the problem blindly. If the source event data is wrong, the next generated document will also be wrong.

Create and send a quote
Create an invoice from an accepted quote
Why do arrangement costs look different from the library?