Export your data

When to use this

Your data belongs to you. Use the export when you want a complete copy of everything in your workspace — for your own backup, for your accountant, or because you’re moving to another tool. You can export anytime, as often as you need, without asking support.

What you need first

An owner or admin role on the account. Staff members see the page but can’t run an export.
A few minutes. Most exports are ready quickly; very image-heavy accounts take longer. You don’t need to stay on the page.

What’s inside the export

One ZIP file containing:

Spreadsheets (CSV) — clients, events, invoices, payments, item library, suppliers, venues, purchase orders, team, and briefs. Money columns use normal amounts (for example 2875.00) with the currency on each row.
Documents (PDF) — your sent and signed proposals, terms & conditions, and invoices.
Images & files — everything you’ve uploaded, plus a media_index.csv that maps each file to what it was attached to.
JSON — a complete machine-readable copy of your records, useful if you’re importing into another system.

A README.txt inside the ZIP explains the layout. Bloomboard’s own stock and sample images are not included, and neither are files you’ve moved to the Trash.

Step-by-step walkthrough

Open Settings → Your data.
Select Export my data.
Watch the progress card if you like — or leave. The export keeps running, and you’ll get an email when it’s ready. If you come back to the page mid-run, the progress card picks up where it left off.
When it’s done, select Download. The card shows the file name, size, and how long the download stays available.

What happens next

The download link stays available for 7 days, then the file is removed automatically. The export itself never changes your data.
The “ready” email points you back to Settings — it never contains a download link directly, so a forwarded email can’t leak your data.
Recent exports are listed under Previous exports. Within the 7-day window you can re-download them; after that they show as expired and you can simply run a fresh export.
Exports are limited to a few per day. If you hit the limit, wait and try again tomorrow — the file you already have covers everything up to the moment it was generated.

If some items couldn’t be exported, the card says so and the download still works — check manifest.json inside the ZIP to see what was skipped, and contact support if anything important is missing.